Gartner Research

Focus on Process to Maximize I&O Maturity

Published: 28 October 2013

ID: G00255863

Analyst(s): Robert Naegle, Jay E. Pultz


The statistical correlation of ITScore for I&O attribute data with overall infrastructure and operations maturity validates the need for I&O leaders to focus on defining, implementing and improving I&O processes.

Table Of Contents
  • Key Challenges



  • Prioritize Attributes That Are Highly Correlated With I&O Maturity
  • Focus on Process Management Attributes First
  • Bottom Line

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