Gartner Research

Best Practices for Choosing Human-Machine Interface Technologies

Published: 28 October 2013

ID: G00230866

Analyst(s): Ross Altman, Adib Carl Ghubril, Alfonso Velosa


Performing a cost-benefit analysis to evaluate human-machine interface technologies allows IT leaders to specify the most appropriate HMI subsystem for certain interaction scenarios, thus enabling coherent in-house and customer-marketing communication.

Table Of Contents
  • Key Challenges


  • Working Definition


  • Evaluating HMIs
    • HMI Diamond
  • Cost-Benefit Analysis
  • Conclusion
  • Appendix
    • HMI Overview
    • HMI Communication Model

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