Gartner Research

Anticipate Cultural Resistance When Transforming IT From a Cost Center to a Value Center

Published: 31 October 2013

ID: G00255691

Analyst(s): Richard Hunter , Michael Smith

Summary

Organizational change produces stress and resistance, even when the change is desirable, and always demands extra effort for success. For CIOs, transforming IT from a cost center to a value center is no exception.

Table Of Contents

Analysis

  • Change the Conversation
  • Show Value for Money
  • Drive Up Investment Yields

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