Gartner Research

Employment Practices That Undermine IT's Evolution

Published: 01 November 2013

ID: G00252357

Analyst(s): Mike Rollings


Current IT employment practices are undermining IT's evolution. Several dysfunctions must be addressed that are in opposition to new business expectations — what IT values, how it hires and how it develops individuals. Job descriptions and job postings are the tip of the iceberg.

Table Of Contents



  • IT Must Evolve to Satisfy New Business Expectations
    • Prolonging an Old Identity — Is IT Separate From the Business?
  • Employment Practices That Lead Us the Wrong Way
    • Nontechnical Skills Do Not Get the Attention They Deserve
    • Recruiting and Hiring Practices Eliminate the Best Individuals From Consideration
    • A Self-Imposed Skills Shortage?
    • Career Development and Feedback Deficiencies
  • Reshape Yourself for the New Expectations
  • Adopt a Businessperson's Identity
  • Understand What Skills Your Organization Should Value
  • Share This Document With Your HR Staff
  • If You Do Hiring, Don't Just Overhaul Job Postings


Recommended Reading


©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.