Gartner Research

Invest Implications: 'Forecast Analysis: Business Process Outsourcing, Worldwide, 3Q13 Update'

Published: 04 November 2013

ID: G00259302

Analyst(s): Sandra Notardonato


The BPO forecast is relatively unchanged compared with last quarter. A steady increase in cloud-sourced solutions and accelerated growth in various regions will contribute to a solid compound annual growth of 5.4% from 2012 through 2017, compared to 4.4% for the IT services industry overall.

Table Of Contents

Company Impact

Investment Implications

What to Watch

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