Gartner Research

Use Run-the-Business IT Spending per Business Outcome to Show IT Business Value

Published: 04 November 2013

ID: G00258177

Analyst(s): Kurt Potter


The ability to connect run-the-business IT spending levels to business impact is now mandatory for CIOs to protect budget levels. Using the outcomes or attributes of the enterprise to quantify the value of run-the-business IT spending will help create a common vocabulary for value and success.

Table Of Contents
  • Key Challenges



  • Divide Run IT Spending by Business Outcomes or Attributes
  • Use Gartner Business Key Metrics Data to Benchmark Run IT Spending per Business Outcome or Attribute
  • Consider and Embrace Variations on Definitions for Run IT Spending
  • Anticipate the Inevitable Need to Parse Further Run IT Spending per Outcome Into Spend per Outcome per Business Capability

Case Study

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