Gartner Research

Define Strategic IT Metrics as Part of Your IT Strategy

Published: 05 November 2013

ID: G00258361

Analyst(s): John P. Roberts

Summary

One important component of an effective IT strategy is a set of metrics that will be used to measure progress as the strategy is implemented.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define IT Strategic Metrics That Provide a Clear Focus for Strategy Execution
  • Keep IT Strategic Metrics to About Five, and Map Them Directly to Business Success Metrics
  • Use IT Governance to Ensure That Strategy Execution Delivers the Target Business Outcomes

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