Gartner Research

Critical Capabilities for Recovery as a Service

Published: 07 November 2013

ID: G00247389

Analyst(s): John Morency , Robert Naegle


IT leaders who evaluate and manage recovery services are confronted by hundreds of service providers, with significantly different capabilities and services. They should use this research to identify RaaS providers with road maps and capabilities that align with their organizations' recovery needs.

Table Of Contents

What You Need to Know


  • Introduction
  • Product Class Definition
    • CSPs
    • DR/BC Service Providers
    • Hosting and IaaS Vendors
    • Direct Cloud Recovery Vendors
  • Critical Capabilities Definition
    • Physical/Virtual System Recovery
    • Testing and Declaration
    • Service Manageability
    • Pricing Policy
    • Resiliency
    • Security and Compliance
    • Value-Added Services
  • Use Cases
    • Overall
    • Production and Application Data Recovery
    • Mission-Critical Workload Recovery
    • Extended Recovery Operations
    • Managed Service Failover
  • Inclusion Criteria
  • Critical Capabilities Rating
  • Vendors
    • Axcient Cloud Continuity
    • Bluelock 4004 VDC
    • EVault Cloud Disaster Recovery Service
    • HOSTING Cloud Replication 3.0
    • HP Enterprise Cloud Services Continuity
    • IBM SmartCloud Virtualized Server Recovery
    • IPR International ZoneIT Disaster Recovery
    • NTT Communications Cloud Recovery
    • Rackspace VM Replication and Array-Based Replication
    • SunGard Availability Services Recover2Cloud
    • Verizon/Terremark Virtual Disaster Recovery

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.