Gartner Research

Critical Capabilities for Recovery as a Service

Published: 07 November 2013

ID: G00247389

Analyst(s): John Morency, Robert Naegle

Summary

IT leaders who evaluate and manage recovery services are confronted by hundreds of service providers, with significantly different capabilities and services. They should use this research to identify RaaS providers with road maps and capabilities that align with their organizations' recovery needs.

Table Of Contents

What You Need to Know

Analysis

  • Introduction
  • Product Class Definition
    • CSPs
    • DR/BC Service Providers
    • Hosting and IaaS Vendors
    • Direct Cloud Recovery Vendors
  • Critical Capabilities Definition
    • Physical/Virtual System Recovery
    • Testing and Declaration
    • Service Manageability
    • Pricing Policy
    • Resiliency
    • Security and Compliance
    • Value-Added Services
  • Use Cases
    • Overall
    • Production and Application Data Recovery
    • Mission-Critical Workload Recovery
    • Extended Recovery Operations
    • Managed Service Failover
  • Inclusion Criteria
  • Critical Capabilities Rating
  • Vendors
    • Axcient Cloud Continuity
    • Bluelock 4004 VDC
    • EVault Cloud Disaster Recovery Service
    • HOSTING Cloud Replication 3.0
    • HP Enterprise Cloud Services Continuity
    • IBM SmartCloud Virtualized Server Recovery
    • IPR International ZoneIT Disaster Recovery
    • NTT Communications Cloud Recovery
    • Rackspace VM Replication and Array-Based Replication
    • SunGard Availability Services Recover2Cloud
    • Verizon/Terremark Virtual Disaster Recovery

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