Gartner Research

Seven Errors to Avoid That Undermine IT Operations Analytics

Published: 07 November 2013

ID: G00248097

Analyst(s): Will Cappelli


Lengthy and unsuccessful implementations of IT operations analytics technology can be traced to seven common errors. This research discusses each error and suggests avoidance strategies.

Table Of Contents
  • Key Challenges



  • Do Not Forget the 3 R's of ITOA
  • Do Not Rely on System-Generated Patterns
  • Data Versus Analytics
  • Focus on Multiple Patterns of Discovery
  • Do Not Get Lost in Higher Dimensions
  • Causality Is Not Correlation
  • Do Not Restrict Focus to Textbook Distributions

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.