Gartner Research

Implementing Supply Chain Competencies Requires Well-Structured Design and Execution Plans

Published: 08 November 2013

ID: G00257746

Analyst(s): Ken Chadwick


Supply chain talent leaders question the best way to design and implement supply chain competency models to ensure success. This research outlines five steps to ensure the program achieves its goals.

Table Of Contents
  • Key Challenges



  • Assess and Link Your Supply Chain and Talent Strategies
  • Develop a Team and Charter to Detail the Process
  • Gather Information as Input to Design the Competency Model
  • Analyze the Data Before Developing a Competency Model
  • Implement the Competency Model Using a Tiered Approach
    • Tell a Compelling Story
    • Dissociate Competency Models From Performance Management
    • Train Managers Responsible for Implementing and Managing the Model
    • Design a Gap Analysis Process That Employees Trust
    • Make a Broad Range of Creative Development Options Available

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