Gartner Research

Vendor Rating: Deutsche Telekom

Published: 13 November 2013

ID: G00255243

Analyst(s): Gregor Petri , Frank Ridder , Neil Rickard , Frank Marsala , Katja Ruud , Bettina Tratz-Ryan , Fernando Elizalde, Jouni Forsman


Deutsche Telekom's strategy for an interconnected user experience is promising, but the company needs to continuously focus on stronger execution to return to overall growth. Enterprise CIOs should use this research to understand Deutsche Telekom better.

Table Of Contents

Overall Rating

What You Need to Know

Vendor Rating

  • Analyst Comments
  • Corporate Viability
    • Strategy: Promising
    • Financial: Promising
    • Marketing: Promising
    • Organization: Promising
  • Market Offerings
    • Product/Service: Positive
    • Broadband/Fixed Networks: Positive
    • Mobile Communications: Promising
    • Systems Solutions (T-Systems): Promising
    • Internet and Entertainment: Positive
    • Cloud: Positive
    • Machine-to-Machine: Promising
    • Small or Midsize Business Offerings: Positive
    • Technology/Methodology: Positive
    • Pricing Structure: Promising
  • Customer Service/Support
    • Sales/Distribution: Promising
    • Support/Account Management: Positive

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.