Gartner Research

Exploit Benchmarking Services to Help Calibrate Logistics Costs and Performance

Published: 14 November 2013

ID: G00258982

Analyst(s): Greg Aimi


This research helps logistics professionals understand where to get and how to use logistics-specific benchmark data, the benefits and drawbacks of supply chain benchmarking providers, and how to identify the best provider for their benchmarking requirements.

Table Of Contents


  • Transportation Rate Benchmarking
  • Logistics Performance Benchmarking
  • About the Providers
  • How to Select the Provider
    • Expertise
    • Scoping and Peer Group Definition
    • Deliverables
    • Data Quality
    • Other Services
    • Other Relationships
    • Renewal Rate
    • Total Cost of Benchmarking
  • How to Get the Most Out of Your Benchmark
    • Plan the Benchmark as a Project
    • Look for Like-to-Like Comparisons
    • Verify Scope
    • Define Frequency
  • Conclusion

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