Gartner Research

Forecast Analysis: Enterprise Network Services, Worldwide, 4Q13 Update

Published: 15 November 2013

ID: G00253304

Analyst(s): Nhat Pham, Fernando Elizalde, Kenshi Tazaki, To Chee Eng , Elia San Miguel, Daniel O'Connell , Lisa Unden-Farboud , Katja Ruud , Vincent Fu


End-user spending on enterprise network services will fall to $248.4 billion in constant U.S. dollars by 2017, with the decline in enterprise voice spending accelerating. Increasing demand for high-speed and more cost-effective data services are only partially compensating for the voice decline.

Table Of Contents


  • 4Q13 Analysis
    • Asia/Pacific
    • Eastern Europe
    • Japan
    • Latin America
    • Middle East and Africa
    • North America
    • Western Europe


  • Key Strategic Planning and Time-Bounded Assumptions
    • Voice Technology Transition
    • Alternative Modes of Communication
    • Relative Demand for Each Data Network Service Type
    • Network Technology Refresh
    • Regulatory Conditions

Market Model

  • Forecast Components
    • Voice Services
    • Data Services
    • Broadband Internet Services
  • Influencing Factors
    • Voice Technology Transition
    • Alternative Modes of Communication
    • Relative Demand for Each Network Service by Type
    • Relative Demand for Enterprise Broadband
    • Economic Conditions
    • Regulatory Conditions
    • Linkages of Key Influencing Factors Within the Market Model

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