Gartner Research

Master Multisourcing Competencies Will Bolster Outsourcing Success

Published: 20 November 2013

ID: G00258708

Analyst(s): Frank Ridder , Ian Marriott, Gilbert van der Heiden , Ruby Jivan, Helen Huntley, Kris Doering, Claudio Da Rold, David Ackerman , Jim Longwood , William Maurer, Frances Karamouzis


An increasing level (more than 50%) of organizations' business and IT services success will be determined by employees from third parties. This includes outsourcers, cloud service providers, consultants and system integrators.

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