Gartner Research

IT Strategic Planning: The Right Time to Review and Improve Your IT Service Model

Published: 22 November 2013

ID: G00256441

Analyst(s): Cassio Dreyfuss


Gartner's IT strategic planning methodology is a structured and integrated approach that drives IT to support the business and deliver value. CIOs must leverage this opportunity to hitch the IT service model to that strategic initiative.

Table Of Contents
  • Key Challenges



  • 1. Have the IT Service Model Play a Critical Role in Strategic Planning
  • 2. Conduct Business and IT Interaction Throughout the Planning Exercise
  • 3. Use Gartner's Methodology to Coordinate and Integrate Demand and Supply
  • 4. Trigger a Different Review With Each Step in Gartner's Structured IT Strategic Planning Methodology
  • Bottom Line


  • 1. Direction
  • 2. Demand Side
  • 3. Supply Side
  • 4. Control

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