Gartner Research

Toolkit: Negotiate More Effectively With Key Labor Rates for IT Infrastructure Outsourcing Deals

Published: 25 November 2013

ID: G00251060

Analyst(s): David Ackerman , William Maurer


Understanding the labor market is crucial for effective negotiations when outsourcing IT infrastructure services. Contract managers can use this Toolkit to compare providers' rates and prepare to negotiate rates that meet their budget and business needs.

Table Of Contents

When to Use

How to Use

  • Directions for Use
  • Effective Use of Labor Rates
  • Negotiate Labor Rates in Three Key Areas
  • Use These Key Labor Rate Attributes and Tenets
  • A Labor Rate Assessment Can Provide Many Benefits

Downloadable Attachments

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.