Gartner Research

PC Hardware Reliability Improvements Lead to Longer Useful Life and Shorter Warranties

Published: 25 November 2013

ID: G00218103

Analyst(s): Leslie Fiering


Improved PC hardware reliability suggests new best practices in PC hardware refresh rates and warranty coverage. This information is important to IT leaders who are trying to manage PC life cycles and warranty costs, or determine if a particular string of failures is above normal.

Table Of Contents

What You Need to Know


  • Which Components Are Likely to Fail?
  • SSD Versus HDD Reliability
  • Impact of Geography and User/Usage Type on Reliability

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