Gartner Research

What You Need to Know About NetSuite's Product and Ecosystem Investments

Published: 26 November 2013

ID: G00255764

Analyst(s): Chris Pang

Summary

NetSuite has deepened its capabilities to serve specific industries and expanded its ISV and professional services ecosystem. This is positive, but customers need to understand the exact timings and details to leverage these investments for optimum impact with minimal business disruption.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Partnerships with large global service providers offer large end-user organizations a cloud alternative for two-tier financial management and ERP scenarios
  • NetSuite's certification program for ISV partners gives greater transparency and will help customers differentiate third-party ISV solutions
  • The acquisition of TribeHR uplifts core HCM functionality, and U.S. customers will benefit most in the short term
  • NetSuite's increased focus on manufacturers, retail and e-commerce strengthens the solution proposition for customers in retail and manufacturing

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