Gartner Research

Apply Rackspace's Web-Scale IT Techniques in Your Enterprise

Published: 27 November 2013

ID: G00252879

Analyst(s): Cameron Haight

Summary

Enterprises often need to have parts of their IT organizations emulate cloud services providers, as Rackspace's MyCloud.Rackspace.com engineering team did to transform its IT service delivery capability. IT leaders should use small, multidisciplinary teams to provide improved communications.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Play Startup Every Day
    • Branding
    • People
    • Metrics
    • Critical Success Factors
    • Enterprise Advice
  • Expect Everyone to Be Responsible for Operational "Goodness"
    • Lean and Integrated
    • Collaborative Alignment
    • Engineering Culture
    • Critical Success Factors
    • Enterprise Advice
  • Adopt Agility
    • Development Anywhere
    • Feature Flags
    • "Ilities"Count
    • Continuous Automation
    • Canary Launches
    • Ship Trunk
    • Development Pushes
    • Zero-Impact Deployment
    • Critical Success Factors
    • Enterprise Advice
  • Encourage Fit for Purpose
    • API Reuse
    • Design for Growth
    • Resilient Design
    • Rate Limiting
    • Commodity Infrastructure
    • No Containers
    • Critical Success Factors
    • Enterprise Advice
  • Enable the Feedback Loop
    • Design for Scale
    • Automate Monitoring Deployment
    • Test Management Code
    • Code Instrumentation
    • Critical Success Factors
    • Enterprise Advice

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