Gartner Research

IT Key Metrics Data 2014: Key Infrastructure Measures: Local-Area Data Network Analysis: Multiyear

Published: 16 December 2013

ID: G00258884

Analyst(s): Linda Hall, Eric Stegman, Jamie Guevara


This research contains high-level Local-Area Data Network cost efficiency and support staff ratios. Information provided in was collected between 2009 and 2013 from a global audience of CIOs and IT leaders.

Table Of Contents


  • Overview
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Infrastructure Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
  • Local-Area Data Network Analysis Framework
    • Non-personnel Costs
    • Personnel Costs/FTEs
  • Annual Local-Area Data Network Cost per Active Port
  • Local-Area Data Network Cost Distribution
  • Salaries and Benefits Cost per Local-Area Data Network FTE
  • Local-Area Data Network FTE Distribution: Insourced Versus Contractor
  • Active Ports per Local-Area Data Network FTE
  • Conclusions
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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