Gartner Research

The Gartner E-Commerce Vendor Guide, 2014

Published: 06 December 2013

ID: G00252851

Analyst(s): Olive Huang , Joanne M. Correia, Praveen Sengar, Penny Gillespie , David Kohler, Chris Fletcher , Gene Alvarez


The global e-commerce software and services market includes hundreds of vendors offering a growing and complex range of products. IT leaders and e-commerce executives can use this guide with the Magic Quadrant for E-Commerce, Hype Cycle for E-Commerce and other related Gartner research.

Table Of Contents


  • E-Commerce Market Definition/Description
  • E-Commerce Market Size, Growth, Segments
  • E-Commerce Platforms
    • On-Premises E-Commerce
    • SaaS E-Commerce
    • Open-Source E-Commerce
  • E-Commerce Service Providers
  • Hosting Services and Managed Services
  • Web Content Management Systems
  • Master Data Management
  • Payments
  • Subscription and Billing
  • Marketplace E-Commerce Sites
  • Order Management
  • Web Analytics
  • Analytics and Reporting
  • Configure/Price/Quote
  • Search
  • Marketing Automation
  • Product Reviews
  • Personalization Software and Engines
  • Web Content Testing Tools
  • Social Shopping
  • Social Marketing for E-Commerce
  • Mobile E-Commerce/M-Commerce
  • Cool Vendors in E-Commerce, 2012 and 2013

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