Gartner Research

IT Key Metrics Data 2014: Key Industry Measures: Education Analysis: Multiyear

Published: 16 December 2013

ID: G00258838

Analyst(s): Eric Stegman, Linda Hall, Jamie Guevara


This research contains enterprise-level IT spending, staffing and cost metrics, as well as business productivity ratios for the Education vertical industry. Information provided was collected between 2009 — 2013 from a global audience of CIOs and IT Leaders.

Table Of Contents


  • How Does Your IT Organization Stack Up Against the Competition?
    • Gartner’s ITBudget Tool: Compare Your IT Metrics to Your Industry
    • IT Key Metrics Data Research Background
    • IT Key Metrics Data Key Industry Measures Overview
    • Using This Research
    • Gartner IT Key Metrics Data Series
    • IT Key Metrics Data Source
    • Data Variations
  • Demographics
    • Education Industry Definition
  • 2013 IT Investment Measures
    • Total IT Spending/Budget Definition
    • Points of Clarification
    • IT Intensity
    • IT Spending Percent Change
    • IT Spending as a Percent of Revenue
    • Agility: Revenue Percent Change Versus IT Spending Percent Change
    • IT Spending as a Percent of Operating Expense
    • Agility: Operating Expense Percent Change Versus IT Spending Percent Change
    • IT Spending per Employee
    • IT Full-Time Equivalents as a Percent of Employees
  • Business Productivity Ratios
    • Revenue per Employee
  • IT Resource Distributions
    • IT Operational Versus Capital Spending
    • Strategic IT Spending Categories: IT Spending to Run the Business, IT Spending to Grow the Business and IT Spending to Transform the Business
    • IT Spending Distribution: Hardware, Software, Personnel and Outsourcing, 2013
    • Distribution of IT FTEs: Insourced Versus Contractor, 2013
    • Distribution of IT Resources by IT Functional Area
  • Conclusions
  • Related IT Key Metrics Data Research
  • Appendix: Exploring Gartner's Prescriptive Benchmark Analytics Capabilities
    • Gartner Benchmark Analytics Select Case Studies

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