Gartner Research

Emerging Technology Analysis: Mobile Payments Create Opportunities for Technology and Service Providers With Banking Expertise

Published: 10 December 2013

ID: G00255710

Analyst(s): Rajesh Kandaswamy


Mobile phones offer new and improved capabilities for payments at merchant locations, attracting banks and entrants from the retail, telecom and technology sectors. The initiatives by banks and new entrants provide alternative venues of business for technology providers with banking expertise.

Table Of Contents


  • Technology Description
    • Capabilities
  • Technology Adoption
    • Factors That Will Drive Adoption
    • Factors That Will Inhibit Adoption
  • Technology Impact
    • Impact on Card-Issuing Banks
    • Impact on Bank Technology
    • Foundational Areas
    • Implications for Technology and Service Providers to Banks
    • Actions for the Next Six to 18 Months
  • References

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