Gartner Research

Midmarket Insights: Criteria for Selecting the Right Business Intelligence and Analytic Vendors

Published: 10 December 2013

ID: G00247421

Analyst(s): Susan Galberaith

Summary

Identifying which solutions will help an organization meet its analytic needs can be a difficult task. Application leaders in midmarket organizations can use these best practices to write comprehensive RFPs for selecting appropriate business intelligence and analytic vendors.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Best Practice No. 1: Set Context for Making Analytic Insights
    • Step 1. Test the Organization's BI Maturity
    • Step 2. Define Who Will Be Using BI and Analytics
    • Step 3. Ask the Questions People Want to Answer Using BI and Analytics
    • Step 4. Identify the Decisions That People Profiled Will Be Making With the Tools
  • Best Practice No. 2: Review the IT Strategy and Business Objectives
    • Step 1. Determine If SaaS, PaaS or On-Premises Solutions Will Be Deployed
    • Step 2. Calculate TCO
  • Best Practice No. 3: Evaluate In-House Capabilities
    • Step 1. Consider the Analytic Team's Skills
    • Step 2. Consider Reseller, Integrator or Third-Party Relationships
    • Step 3. Identify Integration Requirements and Technology Road Map
    • Step 4. Consider the Data Warehouse and Its Siblings — Cubes and Marts
    • Step 5. Define Requirements for Mobile Support

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