Cloud computing offers near-immediate value for clients, but its full potential will be realized as a platform for new, innovative solutions. After helping their clients adopt cloud models appropriately, providers should help them establish cloud services as a basis for next-generation solutions.
Impacts and Recommendations
- The self-service and on-demand style of cloud computing changes the nature of the solutions IT services providers must deliver to their customers
- Cloud services require new operating models to be fully effective, creating an opportunity for IT services providers to help modernize their clients' business processes
- The emergence of cloud services as a key market force and capable foundational technology enables IT services providers to develop and deliver innovative, next-generation solutions for clients
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