Gartner Research

Healthcare Payer CIOs Must Adjust to Rapidly Changing Business Drivers

Published: 11 December 2013

ID: G00259489

Analyst(s): Robert H. Booz


Healthcare payers are undergoing the greatest realignment in their industry in generations. There has been a total reset of industry drivers, required results and resulting technology gaps that CIOs must face.

Table Of Contents


  • Introduction
  • Business Drivers
    • Driver No. 1: Changing Role of the Consumer
    • Driver No. 2: Shifting Regulatory Requirements
    • Driver No. 3: Searching for Growth and Value
    • Driver No. 4: Seeking Administrative Excellence
    • Driver No. 5: Coping With a Competitive Environment

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