Gartner Research

How to Use SIP Trunking to Attain High-Availability Voice

Published: 13 December 2013

ID: G00258456

Analyst(s): Sorell Slaymaker

Summary

Enterprises are migrating customer-facing traffic to SIP trunking to reduce cost and consolidate their unified communications infrastructures. Telecom managers can utilize SIP trunking to cost-effectively provide ultrahigh availability for critical voice services by using multiple carriers.

Table Of Contents
  • Key Challenges

Introduction

  • Bottom Line

Analysis

  • Adopt a Multicarrier Strategy
  • Move to Redundant Network Access Utilizing Session Border Controllers
  • Employ an Active/Active SIP Trunking Design for the Best Resiliency, Cost and Support Model
  • Become a RespOrg to Control Your Carrier Toll-Free Allocation

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