Gartner Research

Advanced Metering Infrastructure Drives Opportunities for Utility CIOs to Provide Prepaid Energy Services

Published: 13 December 2013

ID: G00258403

Analyst(s): Chet Geschickter


AMI streamlines the rollout of prepaid energy service plans (prepayment) by eliminating the need for dedicated prepay meters. However, AMI is not a panacea. Unforeseen requirements await, gaps with existing systems are large and established prepay solutions may fall short.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • AMI-based prepay introduces new workflows that utility CIOs must design into revenue processes
  • Utility CIOs must deal with the negative perception prepay has with regulators concerned about consumer fairness and disconnect procedures
    • Prepay Disconnection Safeguards
  • Competitive energy retailers can offer prepay services for product differentiation

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