Gartner Research

SWOT: Accenture, Business Process Outsourcing, Worldwide

Published: 19 December 2013

ID: G00248927

Analyst(s): Sandra Notardonato , Morgan Yeates, Cathy Tornbohm , Michael Dominy , TJ Singh


This SWOT analyzes Accenture's position in the BPO market; Accenture has significant strengths and opportunities, but it must highlight flexibility and better align its services with clients' needs to grow the business. BPO competitors and investors should read it to formulate relevant strategies.

Table Of Contents


  • Evaluating Accenture's Positioning and Readiness for a Changing BPO Market
  • Key Trends
  • SWOT Analysis
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
  • Implications for Accenture
  • Recommendations for Competitors
  • Company Overview
  • Methodology

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