Gartner Research

Market Trends: Smart City Realities in Western Europe

Published: 20 December 2013

ID: G00251009

Analyst(s): Bettina Tratz-Ryan , Anurag Gupta


Major European smart city programs initially started as smaller "projects." Dedicated EU funding and strong-willed mayors and city CIOs are driving adoption. A lack of focus on involving citizens, political will and innovative business models from providers is still a challenge.

Table Of Contents


Market Trend

  • Mixed Market With Small Projects Growing to Larger Implementations
  • Market Structure Trend
    • Involving Multiple Stakeholders Is Key, Along With Helping Strategizing "Top Down" or "Bottom Up"
  • Buyers Trend
    • Use the "Greenfield" or "Brownfield" Approach as the Need Dictates
    • Cost Remains a Deterrent for Ambitious Projects
  • Regional Trend
    • The Mayor's Office Is Important, but Department Heads Are Critical
    • Some Major Smart City Initiatives in Europe

Contrarian View

  • Support Can Be Lost If Citizens Feel a Sense of Being Watched by "Big Brother" or If a Cybercriminal Takes Down a Major City's Connected Utility System

Vendors to Watch

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