Gartner Research

IT Behavior Assessment: Starting Change

Published: 26 December 2013

ID: G00259777

Analyst(s): Mike Rollings


Many organizations desire to reshape IT to address the needs of a digital business and the Nexus of Forces, but individuals and managers struggle to begin. An assessment allows individuals and managers to identify behaviors and organizational barriers preventing meaningful change.

Table Of Contents


  • IT Is Struggling to Adapt to Digital Business Needs
  • To Adapt, Dysfunction Must Be Identified and Eradicated
  • How to Use the Assessment Tool
  • Take the Assessment
  • Encourage Open Discussion About What Needs to Be Done
  • Take Action and Be Patient


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