Gartner Research

Agenda Overview for IT Vendor Management, 2014

Published: 03 January 2014

ID: G00259942

Analyst(s): Gayla Sullivan

Summary

IT vendor management leaders face a variety of disruptive forces in 2014 that may cause them to miss targeted business goals. Gartner's vendor management research agenda will help them address these forces and develop strategies to harness opportunities while limiting threats to program success.

Table Of Contents

Analysis

Key Issues

  • What are the best processes and tools to manage and improve IT vendor risk, relationships, performance, contracts and demand?
  • What are the best strategies, activities and disciplines to acquire, transition and divest IT vendors?
  • How can IT vendor managers use analytics and trending for effective vendor risk, relationship, performance and contract management?
  • How can IT vendor managers create IT vendor management programs — with effective governance, organizational structure and staffing — that drive positive business outcomes from IT vendor relationships?
  • What are the best practices for evaluating and improving IT vendor management program value/ROI and maturity?

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.