Gartner Research

Forecast Analysis: Telecom Operations Management Systems (BSS, OSS and SDP), Worldwide, 4Q13 Update

Published: 06 January 2014

ID: G00260373

Analyst(s): Martina Kurth, Kamlesh Bhatia, Norbert Scholz


This document examines changes in market conditions and their correlation with forecast assumptions as an update to our 3Q13 forecast of the global market for business support systems, operations support systems and service delivery platforms from 2010 to 2017.

Table Of Contents
  • Comments on Updated Analysis
    • Continuing Market-Influencing Factors
  • Outlook


Market Model

  • Forecast Components
    • Solutions Forecast
    • BSSs
    • OSSs
    • Next-generation SDPs
    • CSP-Type Forecast
    • Delivery Options Forecast
    • External Spending
    • Internal Spending
  • Influencing Factors
    • Political and Regulatory Conditions
    • Competition
    • Mergers and Acquisitions
    • CSP Back-Office Streamlining
    • Cost Management
    • Financial and Investment Conditions
    • Supplier Market
  • End-User-Related Factors
    • Social Conditions and Customer Preferences
    • Customer Management
    • Prepaid and Postpaid
    • Macroeconomic Conditions
  • Connections

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