Gartner Research

Agenda Overview for Communications Service Provider Strategy and Business Performance, 2014

Published: 07 January 2014

ID: G00259529

Analyst(s): Gyanee Dewnarain


In 2014, Gartner will continue analyzing the key market trends and competitive dynamics impacting CSPs' business. We will focus on the strategies and opportunities for CSPs to pursue profitable revenue growth in digital services and highlight the best practices for pursuing business diversification.

Table Of Contents


Key Issues

  • What are the key market trends and competitive dynamics that are impacting CSPs' business?
  • How can CSPs optimize their costs and build sustainable differentiation and competitive advantage?
  • Where are the best opportunities for CSPs to pursue profitable revenue growth in digital services?
  • What organizational, implementation and business models are required for CSPs to compete successfully in digital services?

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