Gartner Research

How to Create a Bring-Your-Own-Device Policy

Published: 07 January 2014

ID: G00259022

Analyst(s): Michael Disabato

Summary

IT consumerization's greatest impact has been on mobility. The iPad shifted the tablet marketplace and sparked a consumer-driven revolution. End users keep pushing to use their devices on enterprise networks. This document outlines how to establish a BYOD policy and analyzes accompanying issues.

Table Of Contents

Summary of Findings

Guidance Context

  • Problem Statement
  • Guidance Applicability
  • Related Guidance
  • Gartner Definitions

The Gartner Approach

The Guidance Framework

  • Prework
  • Step 1: Define Your Business Goals
  • Step 2: Examine Existing Policies
  • Step 3: Determine the Organization's Risk Tolerance
  • Step 4: Determine Use Cases
  • Step 5: Determine HR and Legal Ramifications
    • Employee Training Program
    • Acceptable Use
    • E-Discovery and Litigation Holds
    • Balancing Information Protection and Employee Privacy
    • Stipends and Payments
    • Nonexempt Employee After-Hours Access
    • Impacts on Union Contracts
  • Step 6: Determine Support Options Using Managed Diversity Criteria
  • Step 7: Define the Segregation of Personal and Organizational Data
  • Step 8: Publish Minimum Device Requirements and Upgrade Timing
  • Follow Up

Risks and Pitfalls

Sample Policy

  • Introduction
  • Policy Scope
  • Policy Acknowledgment
  • Policy Enforcement
  • User Responsibilities
  • Roles and Responsibilities
  • User Awareness Training
  • Unauthorized Actions
  • Physical Security
  • Password Policy
  • Device Data Management
  • Use of Camera
  • OS Versions and Updating
  • Information Classification
  • Data Security
  • File Sharing
  • VPN Access and Configuration
  • Device Management
  • Use of Internet
  • General Email Security Requirements
  • Email Attachment Downloads

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