Gartner Research

Agenda Overview for IT Asset Management and Procurement, 2014

Published: 10 January 2014

ID: G00259722

Analyst(s): Alexa Bona, Laura Salmons, Stewart Buchanan


ITAM and procurement executives in 2014 will begin to realize how few digital technologies and costs are under their control. Act now to stay business relevant and avoid the risk of being bypassed when stakeholders meet their own technology needs.

Table Of Contents


Key Issues

  • IT asset and financial managers are challenged to plan and track all IT asset costs through their life cycle from planning to disposition to optimize cost and risk in the context of value
  • IT asset managers are challenged to understand and mature ITAM roles, skills and responsibilities and the balance of internal/external expertise
  • Software asset managers are challenged to manage software audits to minimize internal and external cost and compliance exposure
  • IT procurement is challenged to understand key trends impacting on IT purchases, such as the cloud, consumerization and information, to improve leverage and adapt negotiation strategies
  • IT procurement is challenged to negotiate an effective contract with entrenched suppliers where there is high dependency and lock-in, to align the contracts with IT and business goals better

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