Gartner Research

What You Need to Know When Extending Videoconferencing to Mobile Devices

Published: 10 January 2014

ID: G00255873

Analyst(s): Mark Cortner

Summary

The extension of enterprise videoconferencing services to mobile devices, especially tablets, is multifaceted, and can include company-owned, BYOD and guest devices. When implementing mobile videoconferencing, IT must contemplate a complex set of cloud, mobility, networking and UC forces.

Table Of Contents

Summary of Findings

Analysis

  • What Is Driving Demand for Mobile Videoconferencing?
  • Architecture and Mobile Videoconferencing: From Simple to Complex
    • Group System Videoconferencing Architecture
    • Group Systems With Desktop Videoconferencing Architecture
    • Group Systems With Desktop and Mobile Videoconferencing Architecture
  • Networking, Mobile, Cloud and UC Forces Are Shaping Mobile Videoconferencing
    • Plan on Best-Effort Network Access
    • Evaluate Shifting Toward Cloud-Based MCU Services
    • Understand the Intersection With Mobile OS, Security and Browser Technologies
    • Anticipate Evolution Toward Mobile Unified Conferencing
  • Best-Practice Guidance When Implementing a Mobile Videoconferencing Strategy
  • Strengths
  • Weaknesses
  • Align Mobile Videoconferencing With Mobility and UC Strategies
  • Embrace the Reality That IT Will Not Control and Determine All Video Endpoints
  • Evaluate the Architectural and Cost Benefits of Software and Cloud MCU Services
  • Establish Governance Guidelines and Clarify User Experience Expectations

The Details

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