Gartner Research

What IT Needs to Know About Office 365: In-Depth Assessment

Published: 14 January 2014

ID: G00258404

Analyst(s): Bill Pray


Microsoft Office 365 is attracting significant attention from customers. Does Office 365 meet production-grade enterprise requirements? This assessment evaluates Office 365 against Gartner's required, preferred and optional SaaS criteria.

Table Of Contents

Bottom-Line Assessment

  • Product Scorecard and Feature Snapshot
  • Strengths
  • Weaknesses
  • Reasons to Deploy
  • Reasons to Not Deploy


  • Identity
  • Integration
  • Management
  • Security
  • Storage
  • Network
  • Pricing and Billing
  • Service Levels and SLAs
  • Support and Communication

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