Cloud-based e-commerce applications enable businesses to rapidly respond to market changes. However, IT leaders need to understand the potential trade-offs involved with using cloud e-commerce applications, including higher long-term costs and potential reduced control over the customer experience.
Impacts and Recommendations
- Cloud-based e-commerce supports rapid responses to market opportunities and challenges, compared with licensed or internally developed on-premises applications
- Cloud-based e-commerce applications' lower costs and faster deployments enable IT and business leaders to evaluate new opportunities without large upfront investments
- The wide range of cloud-based e-commerce applications and integration platforms offers IT leaders great flexibility when choosing deployment models and suppliers
- The variety of cloud-based e-commerce offerings means IT leaders must understand the pros and cons of each option to select the best infrastructure approach for their needs
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