Gartner Research

ITOM Vendor Evolution Drives New Approaches to Vendor Selection and New Vendor Possibilities

Published: 16 January 2014

ID: G00255256

Analyst(s): Ronni Rosenstein

Summary

I&O leaders and data center managers have seen traditional management vendors as key partners for ITOM tooling, with a focus on heterogeneous support. Infrastructure vendors are also broadening their focus to include management solutions, but with a "stack" focus. Which approach is right for you?

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Track Tactical Investments Against Long-Term Road Maps
  • Overlay Evaluation Dimensions
  • Set Scope of Heterogeneity
  • Adopt a Multivendor Approach
  • Appendix

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.