Gartner Research

ITOM Vendor Evolution Drives New Approaches to Vendor Selection and New Vendor Possibilities

Published: 16 January 2014

ID: G00255256

Analyst(s): Ronni Rosenstein


I&O leaders and data center managers have seen traditional management vendors as key partners for ITOM tooling, with a focus on heterogeneous support. Infrastructure vendors are also broadening their focus to include management solutions, but with a "stack" focus. Which approach is right for you?

Table Of Contents
  • Key Challenges



  • Track Tactical Investments Against Long-Term Road Maps
  • Overlay Evaluation Dimensions
  • Set Scope of Heterogeneity
  • Adopt a Multivendor Approach
  • Appendix

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