Gartner Research

What's New in SharePoint 2013 and Yammer for Social Software, and Should You Move to It?

Published: 16 January 2014

ID: G00258385

Analyst(s): Larry Cannell


Microsoft launched SharePoint 2013 with new social software features shortly after acquiring the cloud-based social network site Yammer. This updated assessment examines Microsoft's progress with integration and guides enterprises on what to do with these seemingly competitive solutions.

Table Of Contents

Summary of Findings


  • The Future of Social Software in SharePoint Will Be Based on a Yammer Foundation
    • Yammer Also Brings a New Mindset to Microsoft
  • Microsoft's Progress Since Acquiring Yammer
    • Microsoft Is Aggressively Integrating Yammer With Office 365
    • Near-Term Integration Plans and Progress
    • Long-Term Integration Opportunities
  • The Roles That Enterprises Should Expect SharePoint and Yammer to Play
    • Microsoft's Continuing Differentiation Is Superficial and Confusing
    • Both Products Facilitate Collaboration, but Each Has Distinct Strengths
    • Yammer Is a Personal Productivity and Social Software Platform
    • SharePoint Is a Customizable Content Platform
  • Mapping Enterprise Social Software Workloads to Yammer or SharePoint
    • Social Software Workloads That Should Be Serviced by Yammer
    • Social Software Workloads That Should Be Serviced by SharePoint
    • Conflicting or Overlapping Workloads
  • Microsoft's New Social Software Platform's Impact on Different Audiences
    • Users
    • Administrators
    • Developers
  • To Upgrade or Not to Upgrade to SharePoint 2013?
    • This Is Not the Time to Re-evaluate the Enterprise Social Software Market
  • Strengths
    • Microsoft Is No Longer Playing Social Software Catch-Up
    • Microsoft Can Now Focus on Improving SharePoint's Strengths
    • Open Graph Strengthens Office's Productivity Layer
  • Weaknesses
    • Microsoft Has Not Clearly Differentiated SharePoint and Yammer
    • SharePoint Is Still Not a Competitive On-Premises Social Network Site
    • This Is a Big Change for the Microsoft Office Server Team
    • This Is a Big Change for the Yammer Team
  • Choose Yammer Over SharePoint for Social Software
  • Use SharePoint 2013's Collaborative Building Blocks Where Appropriate
  • Do Not Assume That Microsoft Will Stabilize the Social Software Market
  • Look Beyond Technology to Be Successful With Social Software

The Details

  • There Is No Difference Between the Goals of Enterprise "Social" and "Collaboration" Technologies
  • Single Sign-On vs. Server-to-Server Identity Integration
  • Open Graph, OpenSocial and Business Application Integration
  • SharePoint 2013's Social Software Improvements
    • A New Personal Site and Social Network (Activity Stream) Experience
    • New Community Templates and Changes to Team Site Templates
    • Task Management
    • SharePoint Lists and Applications
    • Workflow

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