Gartner Research

How to Develop an ERP Strategy

Published: 16 January 2014

ID: G00259897

Analyst(s): Denise Ganly, Carol Hardcastle, Nigel Rayner

Summary

Many organizations have approached ERP investments without proper due diligence, resulting in little or no strategic benefit being gained. CIOs should use a well-thought-out ERP strategy that supports the business strategy, in order to deliver real business value.

Table Of Contents

Analysis

  • Context
  • Initiation Stage
    • Identify Stakeholders and the ERP Strategy Audience, and Appoint the Strategy Development Lead
  • Business Need Stage
    • Identify What Strategic Business Goals ERP Will Support
    • Determine the Business Capabilities Included in ERP Scope
  • ERP Control and Oversight Stage
    • Document the ERP Principles
    • Establish the ERP Governance Mechanisms
    • Identify ERP Benefits Realization and Monitoring
    • Define the Instance Strategy
  • IT Supply Stage
    • Determine the Required ERP Services
    • Determine the ERP Support Organization
    • Describe the ERP's Architecture
    • Document the ERP Vendor Strategy
  • Success and Risk Factors Stage
    • Establish Success Factors
    • Identify Risk Factors
  • Documentation and Review Stage
    • Write or Compile the ERP Strategy
    • Revisit the ERP Strategy

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