Gartner Research

Enabling Transparency Is an Essential Strategy for Healthcare Payer CIOs

Published: 17 January 2014

ID: G00258136

Analyst(s): Robert H. Booz, Jeff Cribbs

Summary

Pressure to reduce healthcare costs and improve user experiences drives healthcare payers to be more transparent with process, cost and quality information. U.S. healthcare payer CIOs must understand transparency is a fundamental change in the way payers view the information they house.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Payers face the prospect of enabling medical cost estimation, meeting greater data availability expectations and increased regulatory requirements, with their CIOs driving radically more transparent information management
  • The payer industry's demands for transparency will drive payer CIOs to adopt more robust information governance of the form, type, depth and specificity of data disclosed, as well as delivery format.
  • Increased transparency requirements will force healthcare payer CIOs to make fundamental changes in their technology decisions and IT operations

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