Gartner Research

Midmarket Context: 'Get Your IT Service Model Right by Optimizing IT's Operations and Outcomes'

Published: 17 January 2014

ID: G00258057

Analyst(s): Partha Iyengar , Cassio Dreyfuss


Adhering to IT service model fundamentals is critical for enterprises to deliver IT in an effective and predictable manner. Midsize enterprises may be hard-pressed to adopt this in its entirety. This research identifies a more practical approach for these enterprises.

Table Of Contents

Challenges and Recommendations

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