Gartner Research

How to Effectively Retrofit the MSI/SIAM Role Into Existing Multisourced Environments

Published: 19 January 2014

ID: G00249248

Analyst(s): Jim Longwood


Complex multisourced ecosystems require enterprises to retrofit a multisourcing service integrator and services integration and management role into their outsourced environments. We reveal how IT sourcing managers can implement this role into traditional and cloud service provider environments.

Table Of Contents
  • Key Challenges



  • Ensure Your Ecosystem Is Ready and Prepare an Action Plan for the MSI/SIAM Journey
  • Retrofitting an In-house and Insourced MSI/SIAM Role
  • Retrofitting With an External MSI/SIAM Provider
  • Overlaying a Governance Framework

Case Study

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