Gartner Research

Predicts 2014: Business and IT Services Are Facing the End of Outsourcing as We Know It

Published: 24 January 2014

ID: G00259018

Analyst(s): Frances Karamouzis , Claudio Da Rold


Reimagine and recalibrate your sourcing portfolio to be competitive in a new world of managed services and solutions. Sourcing executives should proactively get ahead of the fast-changing dynamics of business and IT services or risk the consequences of falling behind the competition.

Table Of Contents


  • What You Need to Know
    • Outsourcing Will Shift to Managed Services
    • Consulting Will Shift to Solutions
    • The End of Outsourcing as We Know It
  • Strategic Planning Assumptions
  • A Look Back

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