Gartner Research

Focus on Four Areas to Control U.S. Cellular Voice and Data Service Costs

Published: 27 January 2014

ID: G00260621

Analyst(s): Bill Menezes


Mobile telecom spending will jump by 16% from 2013 to 2016, putting more pressure on enterprise IT budgets. To control wireless costs during the next 12 months, U.S. telecom managers should assess mobile service plan contracts, international roaming, mobility management and Wi-Fi offload options.

Table Of Contents
  • Key Challenges



  • Enforce Policy, Track Usage to Control Costs
    • Policy Basics
    • Cost Management
  • Update Service Terms and Conditions, Consolidate Providers
    • Identify Optimal Voice Plan Structures: Sharing/Pooling, Flat Rate and Zero Minute
    • Update Cellular Mobile Data to Newer, Cost-Effective Plan Structures
    • Individual vs. Corporate Liable Service Plans
    • Consolidating Service Providers
  • Reduce International Roaming Expenses
    • Cost-Optimizing International Roaming
    • International Data Strategies
    • Cut Cellular Use With Wi-Fi
  • Offload Cellular Data Traffic to WLAN/Wi-Fi

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