Gartner Research

Address the Impact of Cloud Computing on Your CRM, ERP and SCM Business Domains

Published: 27 January 2014

ID: G00258141

Analyst(s): Alexander Drobik


Application leaders need to establish a strategy that identifies how all types of cloud computing can add value to their organization, while identifying where the cloud cannot meet their current needs. This research highlights the impact of the cloud on nine business domains.

Table Of Contents


Research Highlights

  • CRM Customer Services and Support
  • E-Commerce Business Applications
  • Financial Management Applications
  • Human Capital Management (HCM) Business Applications
  • Integrated Marketing Applications
  • Procurement Applications
  • Sales and Business Applications
  • Social Business Applications
  • Supply Chain Management (SCM)

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