Gartner Research

Road Notes on A New Game for IT: Augmented Accountability

Published: 31 January 2014

ID: G00262324

Analyst(s): Bruce Rogow

Summary

IT Odyssey interviews are identifying new IT-enabled efforts that are tackling major business challenges caused by customers, staff or fraudsters. These efforts attempt to identify adverse incidents and influence behavior, and they demand new levels of multidisciplinary collaboration.

Table Of Contents

Road Notes

  • Changing Behavior and Accountability
  • A New IT Role and New Approaches
  • CIO Call to Action
  • Bottom Line
  • Business Impact

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