Published: 03 February 2014
ID: G00262040
Analyst(s): Diane Berry, Lily Mok
The CIO of GHD took on the challenge to renew the credibility of IT in the business, and to improve IT services through the redesign of the service delivery model, the support team structure and the key roles. CIOs can adopt the practices and lessons GHD learned on its IT transformation journey.
Introduction
Analysis
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